PRIVACY POLICY
Last updated: 1 August 2023
Alchemed (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website Alchemed.com, Alchemed.co.za & Alchemed.co.uk, you consent to the practices described in this policy.
- Information We Collect
We may collect the following types of information when you visit our website or use our services:
Personal Information: This includes information that can identify you, such as your name, email address, postal address, phone number, and any other information you provide voluntarily when contacting us, subscribing to our newsletter, or filling out forms on our website.
Non-Personal Information: We may gather non-personal information automatically when you interact with our website. This may include your IP address, browser type, operating system, referring URLs, and other technical information.
Cookies and Similar Technologies: Like many websites, we use cookies and similar technologies to enhance your experience, improve our website, and track usage patterns. Please refer to our Cookie Policy for more information on how we use cookies.
- How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
Providing and improving our services and website functionality.
Responding to your inquiries, requests, and customer service inquiries.
Sending you newsletters, updates, and marketing communications that may be of interest to you.
Analysing website traffic and user behaviour to enhance user experience and optimize content.
Protecting the security and integrity of our website and services.
- Sharing Your Information
We will not sell, trade, rent, or otherwise disclose your personal information to third parties without your explicit consent, except as described in this Privacy Policy or required by law.
We may share your information with third-party service providers or business partners who assist us in operating our website, conducting business, or servicing you. These parties are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
- Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
- Your Choices
You have the right to:
Access, correct, or update your personal information.
Opt-out of receiving marketing communications from us.
Request the deletion of your personal information (subject to any legal obligations).
Please contact us at enquire@alchemed.com if you wish to exercise any of these rights or have any questions regarding your personal information.
- Links to Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party websites before providing them with your personal information.
- Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, laws, or our practices. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
- Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Alchemed